Instruction to enable Java

This browser does not support Java, or Java is Disabled.

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Your Java Status:

Choose application to enable Java

Smarter Agent map applets requires Java to be enabled in your browser or email. Please select the web browser or email client you wish to enable Java on.

AOL Browser
AOL email
Eudora (Qualcomm)
Internet Explorer
Messenger (Netscape)
Netscape Navigator
Opera
Outlook , Outlook Express (Microsoft)
WebTV

Need to install Java in your computer?
If you followed the steps for your application and you are still not enabled, please ensure that personal firewall settings are not interfering with your browser functions. If Java is not installed or the installation is corrupted, download Java for your computer.

Instructions for Enabling Java on your PC.
Smarter Agent supports most 3.x and higher browsers. If you cannot enable you browser to support Smarter Agent , please let us know via email and include the brand and version number.

Netscape Navigator 4.x and 6.x:

From the menu bar, choose Edit > Preferences.
Select the Advanced category.
Check boxes labeled Enable Java and Enable JavaScript.

Netscape Navigator 7:

From the menu bar, choose Edit > Preferences.
Select the Advanced category.
Check box labeled Enable Java
JavaScript is sometimes enabled by Smarter Agent developers for certain functions that work in conjunction with Smarter Agent. To enable JavaScript, repeat steps 1 and 2 and then click on Scripts and Windows.
Make sure the box for "Enable JavaScript for Navigator" is checked.

Additional help using Netscape products can be found on Netscape's help site

Please download Java here.

Internet Explorer 4.x:

Internet Options.
Select the Security tab.
Set your security level to either Medium or Low.

Internet Explorer 5.x and 6.x:

From the menu bar, choose Tools > Internet Options.
Select the Security tab.
Select the default level button

Optional custom settings
If you have custom settings and wish to keep them, click on the Custom Levels button
In the Security Settings list, scroll down until you find the "Java VM" options. Click on low or medium safety.

Additional help using Microsoft products can be found on Microsoft's support site

Opera Browser:

From the Menu Bar, choose File > Preferences > Multimedia
Click to check the box next to: Enable Java

AOL Browser:

Launch AOL Browser.
After the browser loads, go to the Settings Menu on the top if the browser.
Click on the pull-down window and click on Preferences
Click on the Internet Properties (WWW) link in the Preferences dialogue
Click on the Security TAB in the AOL Internet Properties dialogue
Choose 'Medium' Security Level or lower.

Additional help using AOL products can be found on AOL's help site

Enabling Java in Email Clients

Eudora:

From the menu bar, choose Tools > Options.
In the Options window, scroll down and choose Viewing Mail
In the Viewing Mail box, make sure that "Allow executables in HTML content" is checked

Outlook 2000 (v9):

From the menu bar, choose Tools > Internet Options.
Select Security Tab
Select 'internet zone' under Secure Content
Then under Mail Format tab, go to Message Format and send the message in format: HTML.

Additional help using Outlook can be found on the Microsoft support site here.

Outlook Express:

From the main menu bar, choose Tools > Options > Security.
Under the heading 'Virus Protection' and subheading 'Select the Internet Explorer security zone to use': Select "Internet Zone (less secure but more functional)"

Additional help using Outlook Express can be found on Microsoft's support site.

Netscape Messenger :

From the menu bar, choose Edit > Preferences
Select Advanced in list
Make sure that Automatically Load Images, Enable Java, and Enable Javascript are checked.

Additional help using Netscape products can be found on Netscape's help site

AOL email:

Unfortunately, the AOL email client does not yet support Java. We recommend using one of the more powerful, full featured email clients that are available such as Eudora, Outlook, or Messenger.
Note: The AOL email web interface log-on will support your Java emails as will any Java enabled browser.

Additional help using AOL products can be found on AOL's help site

WebTV:

Unfortunately, WebTV does not support Java.
Please see more on these news links

Support and feedback for WebTV can be found here.

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